Digitalization in transport and logistics: a necessity to compete.

In the transport and logistics sector, digitalization is now a crucial turning point. While large companies have long begun a process of digital transformation, small and very small businesses still show a significant delay. For this reason, initiatives such as the Ministry’s call for proposals—the LogIn Business program—play a fundamental role. Dedicated and targeted funding allows companies to renew their physical infrastructure and, above all, strengthen their software resources, which are essential for modern and efficient management.

Competition is becoming increasingly intense, dominated by major international players. In such a context, the small and medium-sized enterprises that make up most of the sector need right tools to stay on the market. The ongoing evolution inevitably requires a technological leap: software for managing transport operations, warehouses, and logistics yards is now essential to optimize processes, improve staff working times, and meet the demands of increasingly discerning customers in terms of accuracy, promptness, and completeness of information.

Another key requirement is interoperability, meaning the ability to exchange data across different systems and applications in a transparent and secure way, enabling shared functionalities safely. The digital data exchange with customers reduces errors, automates information acquisition, and speeds up the entire operational cycle. Integrating these capabilities into digital transformation is no longer a bonus, but a core competitive factor.

A further element set to revolutionize the sector is artificial intelligence. Although still in the early stages of adoption, AI is already delivering tangible benefits, particularly in managing documents sent remotely by drivers or clients and in transport planning. Advanced algorithms make it possible to optimize routes, appropriately fill vehicles to capacity, track driver activity, and support operational decisions using updated data in real time.

AI is also showing powerful results in warehouse operations: it can suggest the best storage locations for goods, reduce stocking and picking times, and rationalize internal travel paths. These systems, already in use today, are expected to grow and evolve rapidly, alongside new software applications that technology will continue to introduce to the market.

At a time when every minute matters and even small inefficiencies can lead to significant costs, digitalization is no longer an option. It is the only viable path to make transport and logistics more competitive, sustainable, and fit to face the challenges of the future.

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